unit 2 English CAREER NOTES BA students
Second unit UNIT II Written Communication Introduction Written communication is the process of sharing ideas, information, opinions, instructions, and feelings through written words. It includes résumés, curriculum vitae, formal letters, emails, reports, notices, articles, blogs, and social-media posts. Written communication is important because it creates a permanent record. It is used in education, administration, employment, business, journalism, and personal communication. *** 1. Features of Effective Written Communication Good written communication should have the following qualities: Clarity The meaning should be easy to understand. ** Unclear :** Send the document soon. ** Clear :** Please send the completed document by 5 p.m. on Friday. Correctness The writing should be grammatically and factually correct. Conciseness Use only the necessary words. Avoid repetition and unnecessary explanation. Completenes...